| Contact Us
|
| Q |
How do I use KyaZoonga to get tickets? |
| A |
See the movie you want when
you want! KyaZoonga allows you to easily search for movie,
theatre and show time information and purchase tickets for our
partner theatres using our web site or your mobile phone. When
your order is complete you’re guaranteed a seat for the movie
you selected and your tickets will be waiting for you at the
theatre when you get there. Below is an overview of how the
process works.
I. Start by finding the show you want to see.
- Select your city and the
movie you would like to see in the appropriate fields found in the City and
Movie pull down menus found at the top of just about every KyaZoonga page you
visit and click ‘Go’.
- Select the date you want to go to the movies from the 'Date of Show' pull
down found at the bottom of your search results.
- Scroll through the listings to find the movie, theatre and show time you
want.
- Show times available for online purchase are listed in red.
II. Next purchase tickets for the show you want to see.
- Click on a red
show time to begin the purchase process.
- Enter the number of tickets you want. All ticket fees excluding
convenience charges will be displayed in the area that you enter your ticket
types and quantities. Click on Continue when you have made your selection.
- To enter your payment information and continue with the purchase, sign in
or follow the simple steps to create your free KyaZoonga account.
- Confirm all of the details of your order and then click ‘Submit’.
- KyaZoonga will quickly process your order and then display a confirmation
page that will explain the easy ways to get your tickets.
III. Go to the theatre and see your show!
- The method for getting your
tickets varies depending on theatre you attend. You can collect your tickets at
the box office window, or a separate window at the multiplex for online tickets,
or look for signs to collect tickets booked on KyaZoonga.
- All theatres will require you to bring the following in order to get your
tickets:
o The purchasing credit card
o A confirmation number
o One form of
photo identification
- Once you get to the theatre you will be able to get your tickets in one of
the following ways:
o The theatre box office or will call desk
o A self-service
kiosk (if provided by the theatre)
|
| |
|
| Q |
What is the age break for a
child/senior and are discounts available on KyaZoonga? |
| A |
Age and discount policies vary
by theatre and thus make it impossible for KyaZoonga to list all
age groups and discounts in one place on our site.
Generally a child ticket category is considered to be for
children between 2 and 11 years old and a senior ticket category
is considered to be 65 years old and over. However, some
theatres may have additional restrictions or use a different age
break. Please check the policy of the individual theatre you
plan to attend by using the information below or contact your
local theatre directly. |
| |
|
| Q |
How do I purchase KyaChing? |
| A |
Purchase of KyaChing is easy.
- Sign in to your KyaZoonga account.
- Click on the KyaChing tab at the top navigation bar
- Select a KyaChing value from the drop down and click on
Proceed
- Select the occasion, recipient name and the email
address of the recipient
- Enter a message you would like to send to the recipient
and click on Proceed
- Enter your credit card information and check the “I
agree to the Terms and Conditions” check box
- Click on Proceed
Upon successful completion of transaction, an email will be
sent to the recipient regarding your KyaChing gift. The
recipient can then redeem the gift to purchase movie tickets on
KyaZoonga. |
| |
|
| Q |
How do I redeem KyaChing? |
| A |
Redemption of KyaChing is a
simple process
- Go through the normal process of searching for a movie,
selecting a showtime and the number of tickets
- When you arrive at the Select Payment mode page, select
the KyaChing option
- Enter the gift code on your KyaChing
- Enter your credit card information. Please note that
your credit card will not be charged again. It will only be
used to verify your identity when you collect the ticket.
Please carry this credit card with you to collect the ticket
- Your KyaChing is valid for 6 months from the date of
purchase
|
| |
|