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Terms of use


1   PURCHASE POLICY

Tickets once sold cannot be exchanged, cancelled or refunded.

KyaZoonga does not offer refunds or exchanges of tickets purchased on KyaZoonga website or via cell phone (collectively the “Site”). In addition, tickets purchased through KyaZoonga will be subject to a non-refundable per-ticket convenience charge. Before purchasing your tickets we urge you to confirm the title, time and location of the event you wish to see.

If an event is cancelled/ postponed and the organizers of the event (“Primary Ticket Issuers”) agree on issuing a refund for the tickets, the responsibility of intimating .you of such refunds would lie with the Primary Ticket Issuer. KyaZoonga shall, in no event, be held responsible for communication to the customers in this regard.

Refunds from the Primary Ticket Issuer shall be only with respect to the face value of the ticket. No refund shall be issued with respect to any service fees, convenience charges, delivery charges or any other fee charged by KyaZoonga for the services provided to you.

You hereby expressly agree and acknowledge that all refunds for the purchases made on KyaZoonga shall be governed by the refund policy of the Primary Ticket Issuer and in the event the Primary Ticket Issuer chooses to refund the amounts to the customers through KyaZoonga, You, acknowledge that KyaZoonga acts merely as a facilitator for such refunds and shall have no claims towards KyaZoonga.

If you cannot attend an event for which you have purchased tickets, you may contact the Primary ticket issuer to inquire about their policy on refunds and exchanges. We strongly recommend that you contact the Primary Ticket Issuer prior to the event, as they may not issue refunds or provide exchanges after the event. Any refund or exchange is at the discretion of the Primary Ticket Issuer and can only be conducted at such location as notified by the Primary Ticket Issuer.

The Credit Card needs to be presented at the counter at the time of collection of the ticket(s).

Please read your online and email confirmation pages carefully, as they provide you with important information about retrieving your tickets. The confirmation pages and email have your confirmation number. Just take your confirmation number with you to the event . It is mandatory to carry your Credit Card and/or your Picture ID. Be prepared to present your Credit Card and/or your picture ID.

Payment Methods

KyaZoonga accepts MasterCard, Visa, American Express, certain debit cards and Netbanking.

Pricing and Availability

KyaZoonga sells tickets on behalf of the Primary Ticket Issuer . KyaZoonga does not set ticket prices, determine event times, or control ticket availability and inventory. You will be responsible for paying all applicable taxes in connection with your purchase of any tickets.

It is mandatory to buy tickets for children aged 3 years and above.

Our multiplex partners have a policy of buying tickets for children 3 years and above. If your children are younger than 3 years, you are welcome to carry them in your arms. 3 years and older children will need separate tickets.


Movie Ratings

Please note that children below 18 years of age will not be admitted for movies certified as 'A'. It is mandatory to carry proof of age for 'A' certified movies.

Third Party Websites

The Site also contains outbound link to other websites including those of advertisers on the Site. Your correspondence or business dealings with such sites or participation in promotions of, advertisers found on or through the service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that KyaZoonga shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Site.

Rights of admission are reserved by the Primary Ticket Issuer

KyaZoonga is not an agent or affiliate of the Primary Ticket Issuer. KyaZoonga is only a facilitator for ticket booking for the visitors of the Site. Admission rights and use of tickets on the event premises shall be governed by the terms and conditions of the Primary Ticket Issuer. Thereby the customers are adviced to read the terms and conditions of the Primary Ticket Issuer.

DELIVERY OF TICKET

Upon receipt of payment by KyaZoonga, KyaZoonga shall take reasonable measures to ship the tickets to the address given by you. The shipment costs shall be borne by the customer.

Notwithstanding anything provided under these Conditions, the delivery of the tickets purchased by you is not expressly or impliedly guaranteed by KyaZoonga. The successful delivery of the ticket(s) to you is contingent upon the receipt of the tickets by KyaZoonga from respective multiplex partners, theatre management and event companies, and organizers. KyaZoonga cannot be held liable for any damage that should be done by the courier company like lost, late delivery and/or misplaced tickets.

KYAZOONGA SHALL NOT BE LIABLE FOR ANY LOSS, ARISING AS A RESULT OF THE POSTPONEMENT OR RELOCATION OF THE EVENT. WITHOUT LIMITATION TO THE FOREGOING, EACH CUSTOMER AGREES THAT NO CLAIM, COMPLAINT OR PROCEEDING WILL BE BROUGHT AGAINST KYAZOONGA.
2   Acceptance of Terms

Welcome to KyaZoonga. By signing up for or using the various KyaZoonga services and products, including without limitation the KyaZoonga Web site (the “Site”), online mobile service, and/or purchasing movie tickets, Kya-Ching, or other products or services offered by KyaZoonga (collectively, the "Service") you ("you" or "your") agree that you have read, understand and agree to be legally bound by the terms and conditions set forth or referenced below ("Terms of Use"). Read the Terms of Use very carefully. You may use the Services only on the condition that you agree to comply with the Terms of Use. By using or registering for the Services, you are agreeing electronically to the Terms of Use. If you do not agree to these Terms of Use, do not use or access the Service. KyaZoonga reserves the right to change these Terms of Use from time to time and at its sole discretion. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes your acceptance of such changes. You can review the most current version of these Terms of Use at any time at http://www.KyaZoonga.com/termsofuse.aspx. We reserve the right to modify, suspend/cancel, or discontinue any or all sections, or Service at any time without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site.
 
3   Permitted Use

The Service is for your personal and non-commercial use. Unless otherwise agreed to in writing by KyaZoonga, you agree that you will not use the Service or duplicate, download, publish, modify or otherwise distribute or use any material included in the Service for any purpose, except to review the information included in the Service, to subscribe to programs included in the Service, and to purchase movie or other event tickets, Kya-Ching, or other products offered by KyaZoonga for your personal use. You also agree that you will not link to any page on the Service other than KyaZoonga's home page (for example, "deep linking"), without KyaZoonga's prior written consent, such consent being given at Kyazoonga’s sole discretion. You may not circumvent any mechanisms for preventing the unauthorized reproduction or distribution of the Services.

Use of the Service or the materials or content contained in the Service for any purpose not set forth in these Terms of Use is strictly prohibited. You may not use any technologies to violate these Terms of Use.

Certain Services, such as sites where you can upload and download files, may include usage guidelines and rules that will supplement these Terms of Use, which you agree will be binding on you when you use those Services.

You expressly agree that any information provided on KyaZoonga shall be used by you at your risk. You are advised to hereby make proper enquiries and use the information provided on KyaZoonga.
 
4   Registration, Accounts and Passwords

Each registration is for a single individual user only. You agree to (1) provide true, accurate, current and complete data about yourself on the KyaZoonga registration form ("Registration Data") and (2) promptly update the Registration Data to keep it true, accurate, current and complete. You agree to keep this information up-to-date. If you fail to do any of these things, KyaZoonga will have the right to suspend or terminate your use of the Service and/or terminate your account. You will receive a password and account upon completing the registration form. You are solely responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all use of your password or account, whether authorized by you or not. You agree to (a) immediately notify KyaZoonga of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account each time you use the Service. Access and use of password protected and/or secure areas of the Service is restricted to users who have been given a valid password by KyaZoonga. Unauthorized individuals attempting to access these areas of the Service may be subject to prosecution. We reserve the right to deactivate your password and account if your account has been inactive for more than 90 days. You must use your account regularly, such as, by logging into our Services on the Site in order to keep your registration active. If we deactivate your account, we have the right to reassign that the account to another user.
 
5   Privacy Policy

Your use of the products and Services provided by this Site is governed by the KyaZoonga Privacy Policy. Please review Privacy Policy
 
6   Purchases

Your purchase from this Site is governed by the KyaZoonga Purchase Policy. Please review our Purchase Policy
 
7   User Conduct

You agree that you will not use the Service to upload, post, or otherwise distribute or facilitate distribution of any material that (1) is unlawful, threatening, abusive, harassing, libelous, defamatory or slanderous deceptive, fraudulent, invasive of another's privacy, tortious, or contains explicit or graphic descriptions, or accounts of, sexual acts, is lascivious or appeals to prurient interest; (2) is sexually suggestive or contains explicit sexual content (including nudity), ; (3) does or may denigrate or offend, victimiase, harass, degrade or intimidate any individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (4) does or may threaten, abuse, harass, or invade the privacy of any third party; (5) violates or infringes the rights of any third party, including, without limitation, patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights ; (6) condones, promotes, contains or links to warez, cracks, hacks or similar utilities or programs; (7) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as "spam"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; (8) contains a software virus or any other computer code that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any data or other information of any third party; (9) impersonates any person or entity, including any employee or representative of KyaZoonga or any person, business or entity; or (10) attempts to exploit a minor (under the age of 18); (11) contains viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of a computer or computer network; (12) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (13) interferes with the use of the Site by others; (14) violates any applicable law or these Terms of Use. You agree that you will not collect information about third parties via the Service or use any such information for the purpose of transmitting or facilitating transmission of unauthorized or unsolicited advertising, junk or bulk e-mail, chain letters, or any other form of unauthorized solicitation. You agree that you will not engage in the systematic retrieval of data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database or directory, without KyaZoonga's prior written consent. You agree not to take any actions for the purpose of manipulating or distorting, or that may undermine the integrity and accuracy of, any ratings or reviews of any movie or other entertainment program, service or product that may be presented by the Service. You may not use the Site or the Services in any manner that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any services, user accounts, computer systems or networks, through hacking, password mining or any other means. We may take any legal and technical remedies to prevent the violation of this provision and to enforce these Terms of Use.
 
8   Grant of Limited License

If you post any content to the Service, you hereby grant KyaZoonga and its affiliates and licensees a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, publicly display, publicly perform, modify, adapt, sublicense, and distribute such content, create derivative works, and incorporate it in other works, in whole or in part, a publish, in any manner and any media now known or hereafter developed. You represent and warrant that you own such content or otherwise have sufficient rights in the content to grant to KyaZoonga the license set forth in this section without infringing or violating the rights of any third party. You may not submit Content on or through the Services that you do not have a right to make available under any law or under contractual or fiduciary relationships.
 
9   Copyrights

KyaZoonga respects the intellectual property of others, and we ask our users to do the same. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive content, KyaZoonga may, in its sole discretion, investigate the allegation and/or edit, remove or request the removal of such content. Notwithstanding the foregoing, KyaZoonga does not ensure that any such content will be edited or removed. KyaZoonga may immediately terminate the accounts of users who infringe the intellectual property rights of others.
 
10   Proprietary Rights

KyaZoonga owns all right, title and interest in and to the Service and all materials and content contained in the Service, including, without limitation, all content, site design, logos, button icons, images, digital downloads, data compilations, text, and graphics are protected by copyright, trademark and other intellectual property laws. Any unauthorized use of the materials provided as part of the Service is strictly prohibited. You understand and agree that a violation of these proprietary rights may subject you to civil and criminal penalties.

Permission is granted to individual consumers to electronically copy and to print hard copy portions of the Site or other Service solely for personal use. Any other use of materials on the Site or other Service, including reproduction for purposes other than those noted above, modification, distribution, or republication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of KyaZoonga is strictly prohibited. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained therein without prior written permission of an authorized officer of KyaZoonga.

KyaZoonga® and Kya-Ching® are proprietary service marks of ITKTS Interactive Technologies Private Limited. KyaZoonga's service marks/trademarks may not be used in connection with any product or service that is not provided or authorized by KyaZoonga, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits KyaZoonga.
 
11   DISCLAIMER OF WARRANTIES

KYAZOONGA PROVIDES THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS. KYAZOONGA, ITS AFFILIATES, AGENTS AND LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, KYAZOONGA DOES NOT WARRANT THAT THE SERVICE WILL (1) BE UNINTERRUPTED; (2) BE FREE FROM INACCURACIES, ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS; (3) MEET YOUR REQUIREMENTS; OR (4) OPERATE IN THE CONFIGURATION OR WITH THE HARDWARE OR SOFTWARE YOU USE (5) CONTAIN THE QUALITY OF ANY INFORMATION WHICH WILL MEET YOUR EXPECTATIONS. ANY MATERIAL, CONTENTS OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED FROM THE SITE IS SUBJECT TO THESE TERMS OF USE AND DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. WE ARE NOT LIABLE ON THE AUTHENTICITY OF SUCH DATA. WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING. YOUR USE OF THE SERVICE IS SOLELY AT YOUR RISK

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A KYAZOONGA REPRESENTATIVE SHALL CREATE A WARRANTY. WE MAKE NO REPRESENTATION THAT ANY MATERIAL ON THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE IN ANY PARTICULAR LOCATION AND IT IS LIKELY THAT IT MAY BE ILLEGAL TO ACCESS SUCH MATERIAL FROM SOME JURISDICTIONS. THOSE WHO CHOOSE TO ACCESS THE SERVICES DO SO ENTIRELY ON THEIR OWN INITIATIVE AND AT THEIR OWN RISK AND ARE RESPONSIBLE FOR THEIR OWN COMPLIANCE WITH LOCAL LAWS, IF AND TO THE EXTENT SUCH LOCAL LAWS ARE APPLICABLE.
 
12   EXCLUSION OF DAMAGES

KYAZOONGA, AND ITS SUBSIDIARIES AND LICENSORS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF KYAZOONGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. WITHOUT LIMITING THE FOREGOING, KYAZOONGA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF (1) YOUR FAILURE TO COMPLY WITH SECTION 3 (REGISTRATION, ACCOUNTS AND PASSWORDS) OR SECTION 2 (PERMITTED USE).
 
13   LIMITATION ON LIABILITY

IN NO EVENT WILL KYAZOONGA'S LIABILITY TO YOU IN CONNECTION WITH THE SERVICE OR THESE TERMS OF USE EXCEED THE AMOUNT PAID BY YOU TO KYAZOONGA IN THE SIX MONTHS IMMEDIATELY PRECEDING THE DATE OF THE EVENT WHICH GAVE RISE TO THE LIABILITY.
 
14   APPLICABILITY OF DISCLAIMERS, EXCLUSIONS AND LIMITS

BECAUSE SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF DAMAGES, KYAZOONGA'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY THE LAW OF SUCH JURISDICTION. IN ADDITION, BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE DISCLAIMER OF CERTAIN WARRANTIES, THE DISCLAIMERS SET FORTH IN SECTION 10 MAY NOT APPLY TO YOU.
 
15   ACKNOWLEDGMENT

OUR DISCLAIMER AND LIMITED LIABILITY AS SET OUT IN THESE TERMS OF USE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE SERVICES TO BE PROVIDED TO YOU BY US. YOU AGREE THAT WE WOULD NOT OTHERWISE BE ABLE TO OFFER SERVICES ON ITS PRESENT BASIS WITHOUT SUCH LIMITATIONS. THIS CLAUSE SHALL SURVIVE ANY TERMINATION OF THESE TERMS OF USE.
 
16   THIRD-PARTY WEB SITES

THE THIRD-PARTY WEB SITES LINKED TO OR FROM THE SERVICE ARE NOT CONTROLLED BY KYAZOONGA. ACCORDINGLY, KYAZOONGA MAKES NO WARRANTIES OR CONDITIONS REGARDING SUCH THIRD-PARTY WEB SITES AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OF OR RELIANCE ON SUCH WEB SITES. YOUR USE OF THIRD-PARTY WEB SITES IS AT YOUR OWN RISK. THE INCLUSION ON THE SERVICE OF A LINK TO A THIRD-PARTY WEB SITE DOES NOT IMPLY AN ENDORSEMENT BY KYAZOONGA.
 
17   Indemnification

You will indemnify and hold harmless KyaZoonga and its representatives, agents, affiliates, directors, officers, employees, managers and shareholders (the "Indemnified Parties"), and at KyaZoonga's option defend the Indemnified Parties, from and against any damage, loss, cost or expense (including without limitation, legal fees and costs) incurred in connection with any third-party claim, demand, proceeding or action ("Claim") brought against any of the Indemnified Parties arising out of your use of the Service or any alleged breach by you of any provision of these Terms of Use. If you are obligated to indemnify KyaZoonga, KyaZoonga may, in its sole and absolute discretion, control the defense and disposition (including its possible settlement) of any Claim at your sole cost and expense. Without limitation of the foregoing, you will not settle, compromise or in any other manner dispose of any Claim without the written consent of KyaZoonga. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
 
18   Termination

In its sole and absolute discretion, with or without notice to you, KyaZoonga may (1) suspend or terminate your use of the Service, or (2) terminate your account. You may terminate your account for any reason by emailing KyaZoonga at unsubscribe@KyaZoonga.com. KyaZoonga shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension of the Service. Your right to use the Services will end once your Services are cancelled or terminated, and any data you have stored on such a Service may be unavailable later. If you have subscribed to any fee-based service, you remain responsible for paying any amounts owed on your account at the time your fee-based service and/or account is terminated or cancelled. If you are participating in any free promotional offer for accessing a fee-based service, you must cancel such service before the end of the free trial period to avoid incurring charges. Certain fee-based services may require cancellation charges, and you will pay all cancellation charges specified to you at the time you register for the service.
 
19   General

This site is owned and operated by ITKTS Interactive Technologies Private Limited and contains material which is derived in whole or in part from material supplied by its partners and other sources. The material on this Site is protected by international copyright and trademark laws. You may not modify copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this site including code and software without express permission from ITKTS.

These Terms of Use and any supplemental terms, policies, rules and guidelines posted on the Services constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

These Terms of Use or your use of the Site does not create any joint venture, partnership, employment or agency relationship between the two of us. You agree that these Terms of Use are not intended to confer and does not confer any rights or remedies from us upon any person other than you.

We may assign the Terms of Use at any time without notice to you. You may not assign your rights and obligations under the Terms of Use to any one else.

Any provision of this Terms of Use which is invalid, prohibited or unenforceable in any jurisdiction shall: (i) be ineffective in that jurisdiction to the extent of the invalidity, prohibition or unenforceability; (ii) not invalidate the remaining provisions of this Terms of Use; and (iii) not affect the validity of that provision in any other jurisdiction.

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

These Terms of Use and the relationship between you and KyaZoonga shall be governed by the laws of India. All legal proceedings shall be subject to the jurisdiction of the courts in Bangalore, India and you agree to resolve the disputes under the Arbitration and Conciliation Act 1996. The venue for such arbitration shall be at Bangalore, India.

ITKTS Interactive Technologies Private Limited
13 Institutional Area
Lodhi Road
New Delhi 110 003